Cetis, Inc., formed through the 2006 merger of Scitec and TeleMatrix, and the 2009 acquisition of Teledex assets, designs and manufactures a broad range of analog and VoIP telephones and high-speed Internet products. Designed and engineered in America and Europe for hotel, resort, enterprise, SMB, SOHO, healthcare, education, military, and government applications, Cetis products are built to exacting standards, and backed by our global distribution and support network.
In 1986 we introduced the ﬁrst Teledex brand hotel telephone with programmable guest service keys and a customizable faceplate area. Four years later, in 1990, we introduced Diamond Series telephones, which continue to be recognized as the most popular hotel guestroom telephones in the world. Today, it is estimated that more than 7,000 Cetis channel partners have installed more than 30 million Cetis telephones at 100,000 commercial locations globally.
Growing globally? Cetis leverages its own global resources to provide a single point of contact to quickly respond to sales and support inquiries anywhere in the world. Experienced and knowledgeable Cetis sales directors, supported by the Cetis customer service and SIP support teams, are strategically positioned globally to meet the most demanding requirements of Cetis customers and channel partners seeking assistance with product selection, pricing, faceplates, programming, order placement, and post-delivery support.
Cetis is more stable and stronger today than ever before. In fact, our innovative, stylish, and durable telephones—designed and engineered in the America and Europe—continue to be the standard by which other phones are judged.
To support the emerging requirements of Cetis customers worldwide, we continue to invest in a global support network. In addition to more than 7,000 Cetis channel partners globally, our service centers are strategically located near Cetis customers to provide sales, warehousing, repair, spares, and other important field services. These facilities are capable of handling our complete product lines, and are experienced in resolving important customer requirements in a timely fashion.
The Cetis product portfolio is comprised of brands that are preferred by hotels, hospitals, governments, and multinational corporations globally, including, E Series, C Series, R Series, Teledex iPhone†, Opal, Diamond, Nugget, 9600 Series, 3300 Series, 3100 Series, Aegis Series, ExpressNet, and AirLink.
Cetis is a preferred supplier to the world’s leading hotel franchise corporations, hotel management companies, and Fortune 500 corporations. In Las Vegas alone it is estimated that more than 250,000 Cetis telephones are installed in star-rated hotels. Following is a partial list of hotel brands for which Cetis is a preferred supplier:
- Jing Jang
- Mandarin Oriental
- NikkoMiddle East
- Kempinki Group
- Jumeirah Hotels & Resorts
- Ratana Group
- Habtoor Hotels
- Millenium Hotels
- Qatar National Hotels
- City Seasons Group
- Emmar Hospitality Group
- Taj Group of Hotels
- ITC Hotels
- Oberoi HotelsEurope
- Louvre Hotels
- NH Hoteles
- Sol Melia
- America’s Best Value Inn
- Best Western International
- Boyd Gaming
- Choice Hotels International
- Days Inn Canada
- Gaylord Entertainment
- Hard Rock
|-InterContinental Hotels Group
- Red Lion
- Station Casinos
We’re constantly seeking new ways to improve desktop telephony. That’s why we’re so excited about our stunning new flat panel, micro-footprint E Series telephones. Designed and engineered in America, and boasting Cetis standards for quality, durability, and innovation, E Series telephones are amazingly big on features, yet surprisingly small in size. And since their smaller footprint requires less plastic, we use less energy in the manufacturing process, which is better for the environment
Advanced technology and support.
Cetis is also a global leader in the design, engineering, manufacturing, and support of SIP corded, SIP cordless, and SIP cordless touchscreen telephones for hotel guestroom applications. Cetis browser-based technology delivers content in a format that tech-savvy guests have come to expect, supporting open-environment custom content and applications, which can be developed to provide a dynamic menu of hotel services, features, and information, as well as regional and world connectivity, and more applications for on-the-go guests.
SIP interop certifications.
Cetis SIP telephones are certified to interoperate with the world’s leading IP-PBX systems, including: Aastra, Alcatel-Lucent, Asterisk, Avaya, Cisco, Defero3, Epygi, Innovation, Matrix Comsec, Mitel, NEC, PhoneSuite, Siemens Enterprise Communications (SEN), Thing5, and more.
World-class SIP support.
We host one of the world’s most advanced SIP telephony labs and provide our certified channel partners and value added resellers (VAR) with access to our Cetis Tier 3 IP technical support team, software tools and upgrades, a 24/7 knowledge base, documentation, FAQs, and forums for troubleshooting.
SSCA™ (SIP School Certified Associate) and Cetis Applications certification is available to Cetis channel partners and IT personnel to assist in the installation and support of Cetis VoIP telephones operating on the latest IP-PBX telephone systems. Our proprietary Mass Configuration Utility (MCU) is engineered to create large numbers of configuration files required to quickly pre-program or deploy Cetis IP telephones. The Cetis IP Mass Administration Utility (MAU) performs administration functions, such as firmware updates to Cetis SIP telephones either prior to installation or on location.
Cetis is uniquely positioned to meet the present and emerging telephony and high-speed Internet access equipment requirements of businesses now and in the future. Our portfolio of market-leading brands effectively leverages a strong Cetis customer franchise in both hospitality and general business segments. From the popular Scitec value line to our innovative, Teledex, TeleMatrix and ExpressNet brands, Cetis offers hundreds of model and color options, competitive pricing, and unparalleled service and support before, during, and after the sale.
The Cetis Advantage means one source for all your telephony and highspeed Internet connection needs, more product options, better pricing, and unparalleled service before, during and after the sale. From economy hotels to luxurious five-star resorts, Fortune 500 businesses, hospitals, and government offices, Cetis offers innovative telephony and high-speed Internet products designed and engineered to meet your requirements.