Cetis hotel phones help ensure guest satisfaction, and positive online reviews. The hotel guest room phone is the first line of defense when dealing with guest complaints. Providing easy speed dial access to the front desk and concierge services can be the difference between quickly resolving a customer complaint, or further aggravating the situation by forcing the guest to find other ways to voice their frustrations. It is never a positive sign when a guest has to walk down to the front desk to make a complaint or ask for additional supplies. Guests are certainly not happy having to do it, and the front desk attendant who is usually busy checking in other guests is inconvenienced by such requests. And because guests are now using social media and web review sites to "sound off" on companies that they feel have not adequately addressed their complaints, be sure to place clean, contemporary, convenient Cetis phones in your guest rooms to help resolve any issues and intercept guest complaints before they go viral on social media! Initiate a plan to protect your properties from negative reviews. Click here to request a quote for Cetis phones, or here to arrange a consultation.
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Guest service keys help deliver urgent direct-dial services for an angry guest.
Cetis hotel phones equipped with programmable guest service keys can help transform an angry guest into a satisfied customer, and ensure positive reviews at checkout, and online. A quick, convenient, direct-dial call to the front desk or security personnel day or night, can help resolve questions or concerns. Click here to review Cetis telephone brands and models, and here to request a quotation.
Guest service keys help deliver important direct-dial food services for your hungry guests.
Add Cetis universal guest smart device USB charging stations to your existing room phones. Submitted by Adam McMullen, Assistant Marketing Manager, Cetis, Inc. Easily upgrade your existing Ash or Black room phones with trusted USB Series universal charging stations to support emerging guest smart device charging. No need to unplug your room phone, or get out a screwdriver or pliers. Simply release the convenient adhesive strip and place the UCD100 charging station beneath your in-service room phone, plug in the wall adapter, and your guests are ready to charge their smart mobile devices via two built-in USB ports...one on either side of the unit. Click here to request a quotation, and opt-in for email updates. Isn't it good to know that room phones are still a reliable guest communication option? In an era of road rage and cranky consumers, it's good to know that a contemporary, reliable, full-feature room phone can help ensure orderly communications on-property. From requests for wake-up calls or fresh towels, to advice on getting clothes cleaned, guests may pick up the room phone, and push a single button to get what they want. It's a guest convenience that is simple, fast, and -- most of all – expected. Ensure a positive, consistent guest experience at your hotels. Click here to request a quotation. Your old discarded box TVs may have been put to good use, but what about your old room phones? Isn't it about time to upgrade your room phones? Four renovation projects ago, you may have discarded your old box televisions and upgraded to flat-screens, but if you still haven't upgraded room phones, your guest satisfaction ratings may be at risk. Contemporary guest room phones with guest service keys are known to help extend a positive guest experience, and drive significant room service revenues for both economy and full-service properties. Click here to request a quote, or here to arrange a consultation. |
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