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Connecting safely.
Cetis brand hotel phones provide a reliable and safe way to keep staff and guests connected.
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Cetis is taking one day at a time and is dedicating its efforts to ensure that the hard hit hospitality industry has a trusted hotel phone manufacturer, that can reliably provide a safe method of communication for staff and guests alike.
Globally, as we begin to make sense of the chaos that the Covid-19 pandemic has created, Cetis is positively gearing up to navigate "The New Normal" with our partners and customers worldwide. Click here to browse designs, here to request a consultation, or here to request a quotation. |
Get your social distancing signage here!
We can print all your property signage needs.
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TOPS adhesive backed, social distancing markers, will help guests safely navigate your property while maintaining the proper social distancing guidelines. Let us help! Click here to request a quotation or here to request a consultation.
Disinfecting made easy.
Hotel phones equipped with Crystal Plastic Faceplates make cleaning a breeze!
Equip your hotel phones with durable Crystal Plastic Faceplates, they are easy to disinfect and can withstand the rigorous cleaning standards of the hospitality industry. To order phones, faceplates or both, click here to request a quotation or here to request a consultation.
What's your hotel phone strategy?
Make a strategic move towards Cetis brand hotel phones.
Have a new build or renovation project?
Make sure your strategy includes Cetis hotel brand phones, your one source for all your hotel telephony needs. With three globally recognized and trusted brands, Cetis offers a broad range of high-quality telephony products, backed by a global sales, service and distribution network.
Teledex® invented the very first hotel phones. It's most recognized, trusted, and preferred hotel phone brand in the world.
TeleMatrix® brand hotel phones are beautifully engineered to the highest standards for quality and reliability.
Scitec® brand economy hotel phones for a variety of guest room, lobby and general property applications.
Click here to request a quotation or here to arrange a consultation.
Make sure your strategy includes Cetis hotel brand phones, your one source for all your hotel telephony needs. With three globally recognized and trusted brands, Cetis offers a broad range of high-quality telephony products, backed by a global sales, service and distribution network.
Teledex® invented the very first hotel phones. It's most recognized, trusted, and preferred hotel phone brand in the world.
TeleMatrix® brand hotel phones are beautifully engineered to the highest standards for quality and reliability.
Scitec® brand economy hotel phones for a variety of guest room, lobby and general property applications.
Click here to request a quotation or here to arrange a consultation.
Hotel-Online News
Best Practices for Messaging Your Hotel’s Reopening During COVID-19
By Lisa McCreary and Amy McNeill
When people are ready to travel again they are going to return to brands and hotels they trust. The question is, how can your hotel instill trust in loyal guests and new guests in a post-COVID-19 world? The answer is consistent communication and thoughtful messaging. Your team has been working hard to develop a plan for reopening that follows local guidelines to maintain guest and employee safety. You should share this information and messaging across different channels to help re-establish trust with your customers. This trust will make them feel secure in booking at your hotel to drive the revenue your business needs to thrive. Here is a breakdown of our recommendations for great communication and messaging by channel.
Hotel Reopening Messaging Best Practices By Channel:
Hotel Website Messaging
Your hotel’s website is your online storefront and the place where guests and potential guests go to get official information from your business.
Make sure you keep this information up to date and accurate. Here are some best practices and ideas to follow:
1. Create a post-COVID-19 reopening website landing page specifically developed to communicate your hotel’s new policies, procedures, and FAQs around how it’s complying with regional requirements to keep guests safe.
2. Install a post-COVID-19 website ribbon at the top of the homepage that links to the landing page. We recommend using messaging in the banner geared towards cleanliness and peace of mind vs. using the words COVID-19 update.
3. Include updates with specific information about the current status of your hotel’s amenities such as the pool, restaurants, and spas. Include any new procedures and what guests can expect when interacting with your hotel’s amenities during their upcoming visit. For example:
Click here to read the entire article at Hotel-Online.
When people are ready to travel again they are going to return to brands and hotels they trust. The question is, how can your hotel instill trust in loyal guests and new guests in a post-COVID-19 world? The answer is consistent communication and thoughtful messaging. Your team has been working hard to develop a plan for reopening that follows local guidelines to maintain guest and employee safety. You should share this information and messaging across different channels to help re-establish trust with your customers. This trust will make them feel secure in booking at your hotel to drive the revenue your business needs to thrive. Here is a breakdown of our recommendations for great communication and messaging by channel.
Hotel Reopening Messaging Best Practices By Channel:
Hotel Website Messaging
Your hotel’s website is your online storefront and the place where guests and potential guests go to get official information from your business.
Make sure you keep this information up to date and accurate. Here are some best practices and ideas to follow:
1. Create a post-COVID-19 reopening website landing page specifically developed to communicate your hotel’s new policies, procedures, and FAQs around how it’s complying with regional requirements to keep guests safe.
- Landing Page Best Practices
- Make sure you clearly communicate policies and new procedures
- Mention how are you educating/preparing your employees
- Make people feel safe with over communication of your cleaning procedures, possibly including a short video that shows employees with masks/cleaning
- Are you providing a touch-free experience? If so, how are you doing this?
- Are you including free masks included with stay? Is hand sanitizer or clean stations available all around the property?
- Consider if you can make your hotel website be a resource for what is happening in the local market by including government updates, and reopening announcements to help make your guests feel secure. Only do so if you’re able to keep this as up to date as possible.
- https://meritagecollection.com/estancia-la-jolla/accommodations/faqs
- https://newsroom.hilton.com/corporate/news/hilton-defining-new-standard-of-cleanliness
- https://www.aparium.com/covid19
- https://marriott-re-2019ncovc.com/
- https://www.montagehotels.com/lagunabeach/services-update/
- https://www.pelicanhill.com/covid-19/
- https://www.lenoxhotel.com/hotel-services-during-covid-19/
- https://www.monarchbeachresort.com/about/spring-travel-updates-awareness/
2. Install a post-COVID-19 website ribbon at the top of the homepage that links to the landing page. We recommend using messaging in the banner geared towards cleanliness and peace of mind vs. using the words COVID-19 update.
3. Include updates with specific information about the current status of your hotel’s amenities such as the pool, restaurants, and spas. Include any new procedures and what guests can expect when interacting with your hotel’s amenities during their upcoming visit. For example:
- Lounge chairs at the pool will be 8-ft apart.
- We’ve removed ½ of our tables at the restaurant to comply with social distancing regulations.
Click here to read the entire article at Hotel-Online.
Tune in to the Cetis blog.
Click here to visit and bookmark the Cetis blog page. Keep up-to-date on emerging Cetis news, features, white papers, books, brand standards, product announcements, trade show activities, industry developments, and much more. Have limited time to read? Browse the Cetis blog library by archive date, or quickly research and select articles from our growing database of nearly 100 hotel phone and hospitality industry category titles conveniently displays along the right column of the blog.
Visit with us on LiveChat.
Did you know that you can receive online assistance with product, pricing, support of Cetis hotel phones? The Cetis Account Manager team is here to help you with any hotel phone-related questions that you may have – before, during, or after your purchase. You may find the LiveChat feature on the lower right side of our Cetis, Teledex, TeleMatrix, and Scitec websites. We look forward to chatting with you!
