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Experience.
Serving hospitality for 36+ years.
We've been helping our hospitality industry partners ensure a positive guest experience, since 1982. In fact, we invented the first hotel phone with programmable guest service keys, and a full-length informational faceplate. Teledex Diamond Series was an instant hit with hoteliers, and is still the most popular hotel phone in the world. Tell us how we can put our experience to work for you. Click here to arrange a consultation.
Splash of Color.
Give your guests a bright color of interest that's lively and exciting.
Whether you're choosing between standard Black or Ash phones, or have a custom color request, we stand ready to help color your world. Or, brand your hotel and guest rooms with colorful 9600 Series|3300 Series phones in your choice of 7 standard or optional handset color inserts.
Click here to view some color alternatives. The TeleMatrix 9600 Series also features AutoSync handset pairing, OneTouch voice mail message retrieval and much more.
Click here for product details or here to request a quotation for your next new construction or renovation project.
Click here to view some color alternatives. The TeleMatrix 9600 Series also features AutoSync handset pairing, OneTouch voice mail message retrieval and much more.
Click here for product details or here to request a quotation for your next new construction or renovation project.
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The Cetis difference.
Difference: a characteristic that distinguishes one from another or from the average.
Cetis is different...which is why we sometimes find ourselves swimming upstream to reach our goals. We’re a reliable, experienced hotel phone manufacturer with the hospitality industry’s most complete telephone product line, and global single-point-of-contact support capabilities.
There is a difference. Click here to put the Cetis difference to work for you.
- Accessible: CEO open-door policy since 1993
- Accountable: Managed by hospitality industry veterans dedicated to single point accountability
- Analytical: Founder a scientist by education with thoughtful, analytical, business skills
- Attentive: Supporting an average 3 million in-warranty analog and VoIP telephones globally
- Available: Customer service, and channel partner teams available via phone, email, and chat
- Certified: Interop-certified by all major PBX, IP-PBX, and Cloud telephone systems manufacturers
- Colorful: Choose 9600 Series|3300 Series phones with 7 standard or optional handset color inserts
- Committed: Up to 300,000 phones in our U.S. warehouse, plus global channel partner stocking
- Experienced: Helping hospitality industry partners ensure a positive guest experience since 1982
- Global: Sales and support services in multiple languages
- Innovative: Introduced the first hotel phone with faceplate and guest service keys in 1982
- Invested: U.S. corporation headquartered in the State of Colorado
- Popular: The three top Teledex, TeleMatrix, and Scitec hotel phone brands
- Preferred: Products preferred or approved by all major hotel franchise corporations globally
- Reliable: Consistently low out-of-box failure rate across our full model range
- Stylish: 14 phone design families, including 4 VoIP hotel phone families to meet your requirements
- Trusted: More than 30 million telephones installed globally, since 1982
There is a difference. Click here to put the Cetis difference to work for you.
Teledex I Series.
The original small footprint hotel phone.
Teledex I Series (formerly Teledex iPhone®) is the original small footprint telephone built specifically for the hospitality guest room. Designed to embrace the sleek style of the modern hotel guest room, I Series hotel phones provides a familiar user interface for your guests in your choice of single and two-line, analog and VoIP, corded and cordless configurations. I Series cordless telephones reduce the need for multiple telephone jacks in the guestroom, supporting up to 3 additional AC-powered RediDock charging stations, and providing guests with a cordless home-like environment. Click here for product details, or here to request a quotation.
Hotel-Online News
Generation Z: What Do They Want From Their Hotel Stay Experience?
By Court Williams
“The children now love luxury. They have bad manners, contempt for authority, they show disrespect to their elders. They no longer rise when elders enter the room. They contradict their parents, chatter before company, gobble up dainties at the table, cross their legs, and are tyrants over their teachers.” Attributed to Socrates in 470 BC, this popular quote sums up how humanity has felt about its younger generation since the beginning of time. Generation Z is no exception. Born between 1995 and 2010, these digital natives have become an important influence on people of all ages and incomes, according to a McKinsey report.
In particular, they are changing the way we consume and relate to brands. This has far-reaching consequences for hospitality, making it essential for hotels to take notice of what Gen Z wants from a hotel stay experience—and to ensure they provide it.
Understanding Gen Z
While the majority of Gen Zers are still under the age of 20, this demographic already makes up 25.9% of the U.S. population and is responsible for contributing $44 billion to the economy. They may not be booking hotel stays just yet, but Sparks and Honey’s Generation Z 2025: The Final Generation shows 65% of parents consider their teens’ opinions when they buy family vacations. What that opinion is includes the following:
Tech, Tech and More Tech
It goes almost without saying that innovative technology is a must for any brand aiming to serve Gen Z in the future. What many don’t appreciate fully, however, is the degree to which this group is continuously connected. It’s no longer enough to have free internet in your properties. Offerings now need to extend to seamless Wifi for multiple devices, hiccup-free video streaming, and Internet functionality that integrates with hotel systems such as mobile check-in and room access, bill payment, and even ordering capabilities.
Social Media Integration
With Gen Z being always online and completely comfortable with social media, it’s vital for hotel brands to have strong, active presences on social media that guests can connect with at any time. That means up-to-date profiles, frequent postings, interactive communication on multiple channels, and a solid social marketing strategy. Research shows this group typically logs up to 10 hours a day of screen time, with many experts arguing that it’s not an addiction but an extension of themselves.
Click here to read the entire article at Hotel-Online.
“The children now love luxury. They have bad manners, contempt for authority, they show disrespect to their elders. They no longer rise when elders enter the room. They contradict their parents, chatter before company, gobble up dainties at the table, cross their legs, and are tyrants over their teachers.” Attributed to Socrates in 470 BC, this popular quote sums up how humanity has felt about its younger generation since the beginning of time. Generation Z is no exception. Born between 1995 and 2010, these digital natives have become an important influence on people of all ages and incomes, according to a McKinsey report.
In particular, they are changing the way we consume and relate to brands. This has far-reaching consequences for hospitality, making it essential for hotels to take notice of what Gen Z wants from a hotel stay experience—and to ensure they provide it.
Understanding Gen Z
While the majority of Gen Zers are still under the age of 20, this demographic already makes up 25.9% of the U.S. population and is responsible for contributing $44 billion to the economy. They may not be booking hotel stays just yet, but Sparks and Honey’s Generation Z 2025: The Final Generation shows 65% of parents consider their teens’ opinions when they buy family vacations. What that opinion is includes the following:
Tech, Tech and More Tech
It goes almost without saying that innovative technology is a must for any brand aiming to serve Gen Z in the future. What many don’t appreciate fully, however, is the degree to which this group is continuously connected. It’s no longer enough to have free internet in your properties. Offerings now need to extend to seamless Wifi for multiple devices, hiccup-free video streaming, and Internet functionality that integrates with hotel systems such as mobile check-in and room access, bill payment, and even ordering capabilities.
Social Media Integration
With Gen Z being always online and completely comfortable with social media, it’s vital for hotel brands to have strong, active presences on social media that guests can connect with at any time. That means up-to-date profiles, frequent postings, interactive communication on multiple channels, and a solid social marketing strategy. Research shows this group typically logs up to 10 hours a day of screen time, with many experts arguing that it’s not an addiction but an extension of themselves.
Click here to read the entire article at Hotel-Online.
Tune in to the Cetis blog.
Click here to visit and bookmark the Cetis blog page. Keep up-to-date on emerging Cetis news, features, white papers, books, brand standards, product announcements, trade show activities, industry developments, and much more. Have limited time to read? Browse the Cetis blog library by archive date, or quickly research and select articles from our growing database of nearly 100 hotel phone and hospitality industry category titles conveniently displays along the right column of the blog.
Visit with us on LiveChat.
Did you know that you can receive online assistance with product, pricing, support of Cetis hotel phones? The Cetis Account Manager team is here to help you with any hotel phone-related questions that you may have – before, during, or after your purchase. You may find the LiveChat feature on the lower right side of our Cetis, Teledex, TeleMatrix, and Scitec websites. We look forward to chatting with you!
