Cetis eNewsletter
September 2015
Guests Are Bringing 4 to 5 Mobile Devices Into The Room. Are you ready?
Recent hospitality industry research reports that guests are bringing 4 to 5 mobile devices into the guest room. By definition, mobile devices need to be charged, and re-charged, which is why Cetis offers multiple USB plug-in port solutions designed to meet the emerging requirements of both your business and leisure guests. Providing the convenience of USB charging for your guests is good business. Keep guests coming back and drive return reservation revenues with our wide range of hotel guest room USB charging solutions.
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M Series
M Series hotel phones are equipped with built-in USB charging ports designed to charge both phones and tablets.
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E Series USB
E Series micro-footprint hotel phones may be ordered with or without built-in USB charging ports.
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Universal USB Charging Station
Upgrade your existing hotel phones with our easy-to-install UCD100 universal USB charging stations.
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Commune Hits A Home Run With Chicago Athletic Association Hotel.
Chicago Athletic Association Hotel
Chicago Athletic Association Hotel. The courts are polished. The trophy cases dusted off. But it’s more than a simple restoration—it’s a revelation. Inspired by the nineteenth century train sheds that were neighbors, Commune Hotels & Resorts has built a terrace in the sky overlooking Millennium Park and the greatest of the Great Lakes and a Game Room designed to amaze and amuse.
The two-year Chicago Athletic Association restoration project is the result of a partnership between AJ Capital Partners, Geolo Capital, Agman Partners, Commune Hotels & Resorts, Chicago-based Hartshorne Plunkard Architecture, and design firm Roman and Williams Buildings and Interiors.
Commune Hotels & Resorts and CCI Systems specified Teledex E Series VoIP hotel phones as part of it’s restoration of the iconic Chicago Athletic Association, and conversion into a 241-room luxury lifestyle hotel.
“E Series phones communicate the look, and deliver the feature sets that our guests will appreciate,” states Jaime Gonzalez, Area IT Manager, Commune Hotels + Resorts. “Teledex OneTouch voice mail retrieval, and E Series guest service keys will help seamlessly connect guests to voice mail, and the many services and amenities that the Chicago Athletic Association Hotel has to offer, he concludes."
The two-year Chicago Athletic Association restoration project is the result of a partnership between AJ Capital Partners, Geolo Capital, Agman Partners, Commune Hotels & Resorts, Chicago-based Hartshorne Plunkard Architecture, and design firm Roman and Williams Buildings and Interiors.
Commune Hotels & Resorts and CCI Systems specified Teledex E Series VoIP hotel phones as part of it’s restoration of the iconic Chicago Athletic Association, and conversion into a 241-room luxury lifestyle hotel.
“E Series phones communicate the look, and deliver the feature sets that our guests will appreciate,” states Jaime Gonzalez, Area IT Manager, Commune Hotels + Resorts. “Teledex OneTouch voice mail retrieval, and E Series guest service keys will help seamlessly connect guests to voice mail, and the many services and amenities that the Chicago Athletic Association Hotel has to offer, he concludes."
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"CCI is pleased to participate in Commune Hotels and Resorts restoration of the historic Chicago Athletic Association," said CCI Chief Operating Officer, Rick Hurzeler. "The networks deployed by CCI support the Guest WiFi, Cetis and CCI’s voice solution at the property and the IPTV solution, as well as enhancing the cellular networks signals at the property to provide the guests at the Chicago Athletic Association a premier communications experience," he adds.
Teledex E Series
Originally designed to meet the limited space and energy requirements of cruise ship cabins, Teledex E Series hotel phones are 40% smaller than standard guest room phones, which saves space on the desk and nightstand. The sophisticated, extra thin E Series pedestal chassis also complements the look of flat screen TVs in the guest room.
Click here to book a reservation at the Chicago Athletic Association Hotel. Click here to request product and pricing details on Teledex E Series hotel phones.
Click here to book a reservation at the Chicago Athletic Association Hotel. Click here to request product and pricing details on Teledex E Series hotel phones.
Luxury Collection Hotel Kämp Exudes Timeless Elegance, European Glamor.
Hotel Kämp by Starwood has selected Teledex I Series hotel phones for installation in the property's 184 guest rooms, and throughout the hotel common areas. A Luxury Collection hotel, Hotel Kämp Helsinki exudes timeless elegance and European glamor with spacious rooms for business or leisure.
One cordless Teledex I Series AC8105S single-line cordless telephone, and matching A105S corded phone have been installed in each Hotel Kamp guest room by Cetis channel partner Somic.
According to Mika Makonnen, General Manager, Hotel Kamp, “We have been very satisfied with the excellent products and co-operation provided by Cetis and Somic. These are very reliable partners that we would recommend”.
“Ergonomically-designed Teledex I Series hotel phones help ensure a positive guest experience, and complement modern Hotel Kamp décor, states Philip Ofori, Sales Manager, Cetis EA, Ltd. “Available in single and two-line, analog, VoIP, corded and cordless configurations, the I Series phone family is designed to meet a wide range of applications inside the guest room, in the lobby, and hotel common areas,” he concludes.
Click here to make a reservation at Hotel Kämp. Click here to request product and pricing details on Teledex brand hotel phones.
One cordless Teledex I Series AC8105S single-line cordless telephone, and matching A105S corded phone have been installed in each Hotel Kamp guest room by Cetis channel partner Somic.
According to Mika Makonnen, General Manager, Hotel Kamp, “We have been very satisfied with the excellent products and co-operation provided by Cetis and Somic. These are very reliable partners that we would recommend”.
“Ergonomically-designed Teledex I Series hotel phones help ensure a positive guest experience, and complement modern Hotel Kamp décor, states Philip Ofori, Sales Manager, Cetis EA, Ltd. “Available in single and two-line, analog, VoIP, corded and cordless configurations, the I Series phone family is designed to meet a wide range of applications inside the guest room, in the lobby, and hotel common areas,” he concludes.
Click here to make a reservation at Hotel Kämp. Click here to request product and pricing details on Teledex brand hotel phones.
Africa Welcomes Radisson Blu M'Bamou Palace Hotel To Bustling Brazzaville.
Africa's new Radisson Blu M'Bamou Palace Hotel is opening soon to welcome guests to Brazzaville's bustling business district overlooking the Congo River.
Business and leisure guests will find TeleMatrix 3300MWD5 single-line, 5 guest service key telephones in guest rooms throughout the soon to open 178-room hotel.
Business and leisure guests will find TeleMatrix 3300MWD5 single-line, 5 guest service key telephones in guest rooms throughout the soon to open 178-room hotel.
TeleMatrix 3300 Series
According to Patrick Dhoore, General Manager, "The Radisson Blu M’bamou Palace Hotel is the upscale hotel destination in Congo’s business district. It is both luxurious and and accommodating. The elegant design and functional feel of the TeleMatrix 3300 perfectly accentuates the style of the The Radisson Blu M’bamou Palace Hotel.
As the capital of the Republic of Congo, Brazzaville hosts hundreds of business visitors who can choose from 178 guest rooms including Presidential Suites and Duplex Apartments. Several on-site dining options present themselves for on-the-go guests needing a satisfying meal or a nourishing drink from the Spa juice bar. Ideal for family trips as well, M’Bamou Palace features a children's pool at the Wellness Center for younger guests while their parents enjoy the sauna or fitness facilities. With over 2,600 square meters of meeting space, host a successful social or business event in one of 8 innovative rooms.
Click here to book a pre-reservation at Radisson Blu M'Bamou Palace Hotel, Brazzaville. Click here to request product and pricing details on TeleMatrix brand hotel phones.
As the capital of the Republic of Congo, Brazzaville hosts hundreds of business visitors who can choose from 178 guest rooms including Presidential Suites and Duplex Apartments. Several on-site dining options present themselves for on-the-go guests needing a satisfying meal or a nourishing drink from the Spa juice bar. Ideal for family trips as well, M’Bamou Palace features a children's pool at the Wellness Center for younger guests while their parents enjoy the sauna or fitness facilities. With over 2,600 square meters of meeting space, host a successful social or business event in one of 8 innovative rooms.
Click here to book a pre-reservation at Radisson Blu M'Bamou Palace Hotel, Brazzaville. Click here to request product and pricing details on TeleMatrix brand hotel phones.
Cetis And IHG Renew CALA Region Preferential Supplier Program Partnership.
Cetis and IHG have renewed their preferential supplier program partnership in support of IHG hotels located throughout the Caribbean & Latin America (CALA) region. Managed by Experiencia Emocional, S. de R.L. de C.V, the preferential supplier program provides for an approved product database for IHG hotels, including a catalog designed to help guide product specification and purchasing for hoteliers planning new hotels, and renovating existing IHG CALA properties. Cetis has also been invited to participate in the IHG preferential supplier program annual trade show.
"We're excited to renew our preferential supplier program partnership with IHG CALA hoteliers, and look forward to providing even more guest room telephone design and feature options for the new 2015-2016 contract period," states Maricarmen Tschosik, Sales Manager, Mexico and Central America, Cetis, Inc. "In addition to our new Teledex M Series hotel phones with built-in USB charging ports, Teledex E Series USB phones are also now available with USB ports in analog, VoIP, corded, and cordless configurations," she adds. "For IHG CALA hoteliers who choose to keep their existing room phones, but want to offer guest USB charging, Teledex UCD100 universal USB charging stations may be installed beneath most any room phone," she concludes.
Click here to arrange a reservation at an IHG CALA hotel, or here to request a quotation on Cetis USB guest charging solutions.
"We're excited to renew our preferential supplier program partnership with IHG CALA hoteliers, and look forward to providing even more guest room telephone design and feature options for the new 2015-2016 contract period," states Maricarmen Tschosik, Sales Manager, Mexico and Central America, Cetis, Inc. "In addition to our new Teledex M Series hotel phones with built-in USB charging ports, Teledex E Series USB phones are also now available with USB ports in analog, VoIP, corded, and cordless configurations," she adds. "For IHG CALA hoteliers who choose to keep their existing room phones, but want to offer guest USB charging, Teledex UCD100 universal USB charging stations may be installed beneath most any room phone," she concludes.
Click here to arrange a reservation at an IHG CALA hotel, or here to request a quotation on Cetis USB guest charging solutions.
This TV was upgraded years ago, but do your rooms still have old ash phones?
Actually, you've probably upgraded your room TVs several times over the past 5 to 10 years, but are your guest rooms still equipped with old ash phones? If so, it's time to help ensure a positive guest experience, and comply with emerging hotel brand standards by installing newer black Cetis hotel phones.
Designed to complement the black flat screen television and other black appliances in the room, Cetis hotel phones are available in black in 12 distinct phone design families, including single and two-line analog, VoIP, corded, and cordless configurations.
Why wait for the next renovation project? Equip your guest rooms with Teledex, TeleMatrix, or Scitec brand hotel phones in black. Click here to request a quotation, a phone sample, and the name of a Cetis-certified dealer partner near you.
Designed to complement the black flat screen television and other black appliances in the room, Cetis hotel phones are available in black in 12 distinct phone design families, including single and two-line analog, VoIP, corded, and cordless configurations.
Why wait for the next renovation project? Equip your guest rooms with Teledex, TeleMatrix, or Scitec brand hotel phones in black. Click here to request a quotation, a phone sample, and the name of a Cetis-certified dealer partner near you.
Hotel-Online News
Which Hotel Type Is Growing Fastest/Slowest On Facebook.
Hotel Facebook growth and engagement by type/features.
by Ryan Solutions - Hotels come in all shapes and sizes. Their marketing does too. Which got us thinking, do certain types of hotels experience more growth or engagement on Facebook than others? Here's what we're seeing.
The Goods
To find our answer we looked at over 7,000 U.S. hotel Facebook pages with a combined 40,000,000 fans and tracked their engagement and fan growth over the space of 90 days between May and August 2015. We then grouped these hotels by a few common types, features, or locations.
Hotels that promote airport access or proximity came out on top with 9.8% growth and 10.9% engagement. Hotels with casinos came in at the bottom for growth (5.2%) with hotels at or near ski resorts, in their offseason, seeing the lowest average engagement at 5.2%.
What This Means
The fact that an airport hotel not only grows 30% faster but has nearly 40% more engagement than a downtown hotel is a bit surprising. We expected to see differences, but perhaps not this great. What gets us thinking, of course, is why these gaps exist? Our instinct is that occupancy may play a role which, as you might have guessed, is something we'll try to tackle in an upcoming post.
Click here to read the entire article at Hotel-Online.
The Goods
To find our answer we looked at over 7,000 U.S. hotel Facebook pages with a combined 40,000,000 fans and tracked their engagement and fan growth over the space of 90 days between May and August 2015. We then grouped these hotels by a few common types, features, or locations.
Hotels that promote airport access or proximity came out on top with 9.8% growth and 10.9% engagement. Hotels with casinos came in at the bottom for growth (5.2%) with hotels at or near ski resorts, in their offseason, seeing the lowest average engagement at 5.2%.
What This Means
The fact that an airport hotel not only grows 30% faster but has nearly 40% more engagement than a downtown hotel is a bit surprising. We expected to see differences, but perhaps not this great. What gets us thinking, of course, is why these gaps exist? Our instinct is that occupancy may play a role which, as you might have guessed, is something we'll try to tackle in an upcoming post.
Click here to read the entire article at Hotel-Online.
Visit With Us On LiveChat!
Did you know that you can receive online assistance with product pricing, support, and troubleshooting? The Cetis Account Manager team is here to help you with any hospitality phone-related questions that you may have – before, during, or after your purchase. You may find the LiveChat feature on the lower right side of our Cetis, Teledex, TeleMatrix, and Scitec websites. We look forward to chatting with you!
Remember to order spares.
Have enough spare phones to prevent room vacancies and complaints? Make sure to stock plenty of clean, working Cetis hotel phones, and parts for repairs as well. Between normal wear and tear, spills, sticky keys, and frayed cords, stocking extra parts and phones for easy replacement will prevent a lot of hassle in the long run. We recommend stocking an extra 15% of phones for your guestrooms, plus additional cords and handsets for replacements.
Why Cetis?
Interoperability
Cetis telephones are interop-certified with all major PBX, IP-PBX, and Cloud phone system providers, including, but not limited to: Alcatel-Lucent, Asterisk, Avaya, Broadsoft, CCI, Icon, Mitel, Percipia, NEC, Thing5, and Unify. Click here to inquire about interoperability on a specific PBX brand or model, or to let us know how we can assist you with your hotel renovation or new construction project.
Cetis telephones are interop-certified with all major PBX, IP-PBX, and Cloud phone system providers, including, but not limited to: Alcatel-Lucent, Asterisk, Avaya, Broadsoft, CCI, Icon, Mitel, Percipia, NEC, Thing5, and Unify. Click here to inquire about interoperability on a specific PBX brand or model, or to let us know how we can assist you with your hotel renovation or new construction project.
