Cetis eNewsletter
October 2016
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Hotel phones fit for royalty.
The Montcalm Royal London House specifies TeleMatrix brand 9600 Series cordless hotel phones.
Cetis has confirmed the installation of 290 TeleMatrix 9600MWD single-line, black, 10-button analog cordless hotel phones, and 290 matching 9600HDKT remote handset kits installed by Cetis channel partner, Crowthorne, at the newly-opened Montcalm Royal London House – City of London.
Situated just moments from Liverpool Street station and close to Shoreditch, the 253-bedroom luxury hotel marks a remarkable transformation of an imposing mid-century office building into a stylish five star property with uniquely striking views of London’s City skyline.
According to Lorraine Bright, Director of Operations, Crowthorne, “We continue to recommend TeleMatrix 9600 Series phones, because they have a proven record of rugged dependability, complemented by a rich feature set, including AutoSync handset pairing, multiple handset kit options, OneTouch® message retrieval, and optional battery backup,” she concludes. Still the most popular cordless hotel phone in the world, TeleMatrix 9600 Series telephones are available in single and two-line analog and VoIP cordless configurations with matching remote handset kits.
Situated just moments from Liverpool Street station and close to Shoreditch, the 253-bedroom luxury hotel marks a remarkable transformation of an imposing mid-century office building into a stylish five star property with uniquely striking views of London’s City skyline.
According to Lorraine Bright, Director of Operations, Crowthorne, “We continue to recommend TeleMatrix 9600 Series phones, because they have a proven record of rugged dependability, complemented by a rich feature set, including AutoSync handset pairing, multiple handset kit options, OneTouch® message retrieval, and optional battery backup,” she concludes. Still the most popular cordless hotel phone in the world, TeleMatrix 9600 Series telephones are available in single and two-line analog and VoIP cordless configurations with matching remote handset kits.
TeleMatrix 9600 Series cordless phone with matching remote handset kit.
Beautifully designed Montcalm Royal London House bedrooms and lounge areas blend effortless comfort with bespoke feature designs and boast a high IT-spec in each room. The contemporary accommodation totals 253 bedrooms, including 50 Deluxe Rooms, 168 Club Rooms, 27 Suites, from junior suites to family suites and quad rooms, and 8 Studio Suites with kitchenettes – ideal for longer stays. There will also be five Business Suites available with generous workspace and a laptop on request. Two stunning Palm Suites with private balconies overlook the Shard and other iconic City landmarks.
Advanced guest technology doesn't stop at complimentary high speed WiFi. The hotel will be the first in the UK to offer 10GB bandwidth capacity on demand, ensuring its agility to cope with peaks in network usage for meetings and events. All bedrooms also benefit from iPod docking stations, Smart 55” TVs and a complimentary handy smartphone service, giving guests unlimited 3G internet data and free local and international calls to selected countries.
To book overnight reservations at the new Montcalm Royal London House – City of London, call +44 (0) 20 7479 2233, write [email protected], or click here to save with special Stay The Day rates.
Advanced guest technology doesn't stop at complimentary high speed WiFi. The hotel will be the first in the UK to offer 10GB bandwidth capacity on demand, ensuring its agility to cope with peaks in network usage for meetings and events. All bedrooms also benefit from iPod docking stations, Smart 55” TVs and a complimentary handy smartphone service, giving guests unlimited 3G internet data and free local and international calls to selected countries.
To book overnight reservations at the new Montcalm Royal London House – City of London, call +44 (0) 20 7479 2233, write [email protected], or click here to save with special Stay The Day rates.
Built-in USB charging ports.
New! D Series. Fresh design. USB charging. Same faceplate!
Teledex D Series in Ash with built-in USB charging ports.
Need to support emerging guest smart device charging requirements inside the guest room? Teledex D Series hotel phones are equipped with built-in USB charging ports designed to re-charge guest smart phones and tablets, which is yet another way that we've been helping our hospitality industry partners ensure a positive guest experience. D Series phones are available in Black or Ash with a matching Teledex Diamond Series faceplate area. Just switch your existing Diamond faceplates to new D Series phones, or receive new faceplates with your minimum 50+ phone order. Click here to request a quote, or here to arrange a consultation.
Debt-free, again!
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We're doing our happy dance, again. After 10 years of multiple acquisitions, the hospitality industry's leading hotel phone provider is debt-free, again.
Join us in the celebration! Click here to drop us a happy note, here to request a phone quotation, or here to arrange a consultation. It's okay. You can interrupt our happy dance! |
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Checkbooks are like mirrors.
Our checkbook mirrors a 33-year record of investment in the hospitality industry.
Checkbooks don't lie. In fact, they serve as a mirror that reveals what we value, and what we believe.
After 33 years, we're still passionate about hospitality, and bullish on hotel phones. Our checkbook reflects this commitment to the industry, evidenced by the investments that we've made, and continue to make, in new phone designs, USB charging, warehouse facilities, and a global commitment to our customers and partners.
Need support? Need phones? Click here to reach the Cetis Concierge for assistance.
After 33 years, we're still passionate about hospitality, and bullish on hotel phones. Our checkbook reflects this commitment to the industry, evidenced by the investments that we've made, and continue to make, in new phone designs, USB charging, warehouse facilities, and a global commitment to our customers and partners.
Need support? Need phones? Click here to reach the Cetis Concierge for assistance.
Hotel-Online News
Beyond tonight's occupancy what every great hotel GM knows.
A great hotel general manager is a diplomat, an accountant, a psychologist, an engineer, a janitor and a marketing maven, all rolled into one hospitable, can-do person who is eager to serve others.
By Gerry Chase, President and COO, New Castle Hotels & Resorts - The best ones know they have one of the best jobs in the world and they have fun doing it. Here are a few other things every great hotel GM knows:
1. Owners’ objectives. Sure, every owner or investor wants the hotel to make money, but beyond realizing an outstanding ROI, does the owner want the hotel to be the cornerstone of the community, or is it a real estate investment? Is this a prestige holding that will be retained beyond the normal five to seven-year hold cycle? Do the owners want recognition, or do they prefer to fly under the radar?
2. Many yardsticks. There are countless ways to measure a hotel’s performance and the best GMs focus on being the best in balanced scorecard areas: driving revenues, driving flow-through, associate engagement, customer experience. They also pay attention to newer measurement tools, such as Trip Advisor reviews and industry measurement such as the STAR performance and brand rankings, all with an eye toward delivering the best ROI to owners.
3. Balancing act. Just as good GMs strive to keep a balanced scorecard on the property, the best leaders make sure they are balancing business, family life, physical and mental/spiritual health, and they encourage their team members to do the same. If your personal life isn’t balanced, your business life will quickly become skewed.
4. Help is a phone call away. No GM is an island. Some attempt to prove their exceptional skills by doing everything themselves, but GMs who know how and when to utilize corporate expertise to effect the best outcome for the property, consistently score more home runs than those who try to be both coach and batter.
5. Walk and talk. Smart GMs walk the entire property every day to inspect cleanliness, and maintenance, address associates’ needs and get to know guests. They understand that they can set the tone for the entire day, and use this super power to create an upbeat, can-do atmosphere. The best GMs also take a daily walk through social media to see what’s being said, respond promptly to feedback and take any corrective or congratulatory action needed.
6. Marketing matters. It doesn’t matter how clean, well-maintained and efficient your operation is, if no one stays in the hotel. The best GMs recognize that sales, marketing, PR and social media are essential pieces of the puzzle, not expenses to be jettisoned every time the pencil needs sharpening.
7. Weed and feed. Retaining and growing top talent is essential to an effective, healthy operation and the best hotel GMs have programs and career progression plans in place for the top performers. Similarly, they are quick and fair when it comes to those who are not moving the business forward.
Click here to read the entire article at Hotel-Online.
1. Owners’ objectives. Sure, every owner or investor wants the hotel to make money, but beyond realizing an outstanding ROI, does the owner want the hotel to be the cornerstone of the community, or is it a real estate investment? Is this a prestige holding that will be retained beyond the normal five to seven-year hold cycle? Do the owners want recognition, or do they prefer to fly under the radar?
2. Many yardsticks. There are countless ways to measure a hotel’s performance and the best GMs focus on being the best in balanced scorecard areas: driving revenues, driving flow-through, associate engagement, customer experience. They also pay attention to newer measurement tools, such as Trip Advisor reviews and industry measurement such as the STAR performance and brand rankings, all with an eye toward delivering the best ROI to owners.
3. Balancing act. Just as good GMs strive to keep a balanced scorecard on the property, the best leaders make sure they are balancing business, family life, physical and mental/spiritual health, and they encourage their team members to do the same. If your personal life isn’t balanced, your business life will quickly become skewed.
4. Help is a phone call away. No GM is an island. Some attempt to prove their exceptional skills by doing everything themselves, but GMs who know how and when to utilize corporate expertise to effect the best outcome for the property, consistently score more home runs than those who try to be both coach and batter.
5. Walk and talk. Smart GMs walk the entire property every day to inspect cleanliness, and maintenance, address associates’ needs and get to know guests. They understand that they can set the tone for the entire day, and use this super power to create an upbeat, can-do atmosphere. The best GMs also take a daily walk through social media to see what’s being said, respond promptly to feedback and take any corrective or congratulatory action needed.
6. Marketing matters. It doesn’t matter how clean, well-maintained and efficient your operation is, if no one stays in the hotel. The best GMs recognize that sales, marketing, PR and social media are essential pieces of the puzzle, not expenses to be jettisoned every time the pencil needs sharpening.
7. Weed and feed. Retaining and growing top talent is essential to an effective, healthy operation and the best hotel GMs have programs and career progression plans in place for the top performers. Similarly, they are quick and fair when it comes to those who are not moving the business forward.
Click here to read the entire article at Hotel-Online.
Yes, we're listening.
Did you say that you need 50 Teledex E Series black phones onsite by Friday?
With an inventory of up to 300,000 hotel phones in our U.S. corporate warehouse alone, it's likely that we can ship your order directly, or via a Cetis-certified stocking partner.
Many of our catalog distribution partners stock top-selling Cetis hotel phone models in a warehouse near you, and will happily deliver your phone order for free to your property, along with other items that you may include on your order.
Need hotel phones now? Click here to request a quotation, or here to arrange a consultation. We look forward to hearing from you!
Many of our catalog distribution partners stock top-selling Cetis hotel phone models in a warehouse near you, and will happily deliver your phone order for free to your property, along with other items that you may include on your order.
Need hotel phones now? Click here to request a quotation, or here to arrange a consultation. We look forward to hearing from you!
Tune in to the Cetis blog.
Click here to visit and bookmark the Cetis blog page. Keep up-to-date on emerging Cetis news, features, white papers, books, brand standards, product announcements, trade show activities, industry developments, and much more. Have limited time to read? Browse the Cetis blog library by archive date, or quickly research and select articles from our growing database of nearly 100 hotel phone and hospitality industry category titles conveniently displays along the right column of the blog.
Visit with us on LiveChat.
Did you know that you can receive online assistance with product, pricing, support of Cetis hotel phones? The Cetis Account Manager team is here to help you with any hotel phone-related questions that you may have – before, during, or after your purchase. You may find the LiveChat feature on the lower right side of our Cetis, Teledex, TeleMatrix, and Scitec websites. We look forward to chatting with you!
