Six signs that your guest room phone is out-of-date.
Submitted by Adam McMullen, Assistant Marketing Manager, Cetis, Inc.
Sign #5: Faceplate Corrections and Edits - Having to make updates and edits to your guest room telephone faceplate is not a definite sign that your phone is out-of-date, however in my experience the two often go hand-in-hand. Most properties use the telephone faceplate to communicate information about the hotel and instructions on dialing out. If the information is no longer correct or the faceplate has been defaced, your guest could be required to waste a trip down to the front desk with questions or complaints. Click here to request information on updating faceplates, and don’t forget to ask about the National Accounts Package that can get you free faceplates with a minimum order quantity of phones.
Your old discarded box TVs may have been put to good use, but what about your old room phones?
Isn't it about time to upgrade your room phones? Four renovation projects ago, you may have discarded your old box televisions and upgraded to flat-screens, but if you still haven't upgraded room phones, your guest satisfaction ratings may be at risk. Contemporary guest room phones with guest service keys are known to help extend a positive guest experience, and drive significant room service revenues for both economy and full-service properties. Click here to request a quote, or here to arrange a consultation.
Choose from the industry's largest selection of hotel phone design families.
You have choices too! Choose from 12 distinct Teledex, TeleMatrix, and Scitec brand hotel phone design families to meet your emerging hotel requirements. Choose classic Diamond or Aegis-08 models, popular 3100 Series or 9600 Series sets, or make a bold statement with contemporary D Series, or M Series phones. Need to save space on the nightstand or desk? Take a closer look at micro-footprint E Series USB phones. Click here to view our hotel phone design family model guides and request a quote, or here to request a consultation.
Hotel phones provide an important emergency lifeline for guests right inside the room.
Hotel phones serve as an emergency lifeline for guests. A phone plugged into a jack inside the room is a more reliable emergency location device than a mobile phone, because the room phone identifies the exact location of the guest inside the room. Congress is also reviewing legislation to require multi-line telephone systems to be configured for users to directly dial 911 without having to dial an initial digit. Be prepared! Click here to request details on Cetis room phone, and emergency phone solutions.
The indomitable room phone continues to positively impact guest satisfaction, and revenues.
Room phones with pre-programmable guest service keys continue to positively impact guest satisfaction. In fact, one large, full-service hotel reports guest service key orders of up to 65,000 annually. At an average $20 per order that's $1.3 million dollars in room service revenues. Annual international call revenues have been reported in the $240,000 range. The room phone is a revenue-driver that guest smart devices cannot duplicate. Click here to request a quote, or here to arrange a consultation.