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Room phones too horrifying to touch even in an emergency! Submitted by Adam McMullen, Assistant Marketing Manager, Cetis, Inc. Have you ever been forced to stay in a “spooky” hotel...where you are more frightened to walk in the guest room than to stay outside? Afraid to see what unsanitary conditions you will be attempting to sleep in tonight? Most of us frequent travelers have one or two unplanned hotel/motel stories to go around. As a phone manufacturer we have noticed that the guest room phone is often the scariest thing in the room as it is the last to be updated. In honor of Halloween we are recognizing some of the Spookiest guest room phones we have seen. The phones that are too horrifying to touch even in an emergency. With parts thrown together like Frankenstein, it is tough to tell if these phones are functional let alone safe to use. Don’t let your hotel show up in bone-chilling online reviews due to a faulty or unattractive guest room phone. Click here to order Cetis replacement guest room telephones...before the present phones scare guests away. Have a safe and Happy Halloween!
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Six signs that your guest room phone is out-of-date. Submitted by Adam McMullen, Assistant Marketing Manager, Cetis, Inc.  Sign #5: Faceplate Corrections and Edits - Having to make updates and edits to your guest room telephone faceplate is not a definite sign that your phone is out-of-date, however in my experience the two often go hand-in-hand. Most properties use the telephone faceplate to communicate information about the hotel and instructions on dialing out. If the information is no longer correct or the faceplate has been defaced, your guest could be required to waste a trip down to the front desk with questions or complaints. Click here to requests information on updating faceplates, and don’t forget to ask about the National Accounts Package that can get you free faceplates with a minimum order quantity of phones.
Six signs that your guest room phone is out-of-date. Submitted by Adam McMullen, Assistant Marketing Manager, Cetis, Inc.  Sign #4: Worn Buttons - Due to repeated use and cleaning, printed numerical buttons on a room phone may begin to wear over time. The 9 button, for example, typically incurs more wear because the guest is normally required to press “9” before every call. While most guests may intuitively know which is the 9 button, even if the number is worn off, worn buttons represent another sign that guests may negatively associate with a lack of room maintenance or cleanliness. Guests do expect amenities to be clean, and easy to use, so it’s important to recognize when phones are wearing out, and replace them immediately in order to maintain a positive guest experience. Click here to share information on your current phones and learn how to purchase spares, or upgrade to a newer phone model.
Six signs that your guest room phone is out-of-date. Submitted by Adam McMullen, Assistant Marketing Manager, Cetis, Inc.  Sign #3: Malfunctioning LED Lamps - Manufacturers have been using light emitting Diodes or LEDs for more than 50 years. The primary purpose of a small LED in technology is to indicate that a certain feature or setting is engaged. Cetis incorporates LEDs in telephones to indicate that the Line 1, Line 2, hold, mute, or speakerphone features are being used. Whether they stop lighting up completely, or stop turning off when the indicated feature is deactivated, a malfunctioning LED light in the guest room is an inconvenience to the guest as well as the hotel staff. This can result in repeated calls to the front desk complaining about a "broken phone", guests loosing sleep due to constant illumination of the light broken in the “On" position, or even negative guest reviews on room equipment failures. Train your housekeeping staff to recognize when telephone features are not working right. The quicker you get the phone repaired or replaced, the quicker you can avoid negative guest satisfaction comments in person or via social media. Click here to request information on updating your broken or out-of-date room phones.
 Teledex E Series hotel phones specified for Grand Timber Lodge.  Grand Timber Lodge, located at 75 Snowflake Drive
Brekenridge in the Rocky Mountains, has purchased 350 Teledex E Series E100 single-line analog corded phones from Cetis reseller partner, Hotel Communication Supply. Grand Timber Lodge was developed by Breckenridge Grand Vacations, which is also the parent company of Gold Point Resort, Grand Lodge on Peak 7, and the newly added Grand Colorado on Peak 8 in Breckenridge. Call the resort at 888.783.8833, Ext. 3046 between 9 a.m.-5 p.m. to arrange room reservations. Contact Hotel Communication Supply at +1.954.332.6535, or click here to request a quotation for phones for your next property renovation or new construction project. Six signs that your guest room phone is out-of-date. Submitted by Adam McMullen, Assistant Marketing Manager, Cetis, Inc.  Sign #2: Tangled Cords - From cell phone chargers, laptop adaptors, and head phone cords, most of us have had to deal with tangled cords during our travels. Unfortunately the hotel phone handset cord can become tangled as well. Due to repeated use, the spiral cord may get stretched out, tangled, and difficult to use over time. And because tangling tends to shorten the length of the cord, the guest is inconvenienced, or worse yet, annoyed. But perhaps you’re thinking, “Can’t I just buy a new cord?". You may, but it will probably not match the phone, nor anything else in the room, since handset cords are also known to become discolored from spills and repeated use. The conclusion? A dirty, discolored old room phone with a tangled handset cord is bound to lead to frustrated guests, and perhaps a failed inspection, and negative social reviews. But the Cetis team can help. Click here to arrange a consultation, and let us help you assure a positive guest experience. We can show you how to replace a few phones at a time, or renovate and save on faceplates, programming, and shipping!
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