Category: Support

Customer Service

10/14/2020

How can we help? Whether you need to order replacement phones, help setting up current phones, need software help, or anything else, Cetis support is here to help. We are available with Cetis customer service, IT trouble-shooting, return warranty authorization (RMA), and more.

Click here for the Cetis Concierge, or here to visit our Support page.

We look forward to supporting your requirements.

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A global presence.

5/21/2020

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A Global Presence.

With 30+ million phones installed globally, Cetis is highly qualified and trusted to meet your hotel phone requirements anywhere in the world. Having offices in the United States, United Kingdom, Dubai, and China, along with our global network of Cetis certified channel partners, allows us to quickly supply new or replacement phones to your property with ease.
Cetis teams and our global distribution partners continue to make the infrastructure and personnel investments needed to ensure our mutual success, and stand ready to assist your business with all its telephony needs. How can we help?
Click here, to request a Cetis certified channel partner in your region, or here to request a quotation for an upcoming new construction or renovation project.

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We are listening!

2/21/2020

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Cetis global Sales and Customer Service teams are now the best in the industry.

Thank you customers everywhere! The Cetis global Sales and Customer Service teams strive daily to ensure you receive the best service possible. We stand ready to listen and assist with day-to-day orders and support requirements. How can we help you today?
Click here to request assistance, or here to request a quotation for your next property renovation or new construction project. We look forward to serving you.

Samples • Data sheets • Brand standards • SIP support • Faceplates • Warranty • RMA

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To the rescue!

7/22/2019

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Your Cetis global support teams are ready to help virtually any where any time.

The Cetis teams and our global distribution partners stand ready to assist you with day-to-day sales and support requirements.
Cetis sales and service teams both initiate and respond to hundreds of daily inquiries. How do we do it? Virtually, via email, phone, and chat, as well as with direct in-person meetings through our dedicated Cetis in-country teams and channel partners globally. Some days it's a challenge, but because our hotel customers depend on us, we continue to make the infrastructure and personnel investments needed to ensure our mutual success. How can we help you today? Click here to request assistance, or here to request a quotation for your next property renovation new construction project. We look forward to serving you.

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Virtually anywhere, anytime.

2/5/2019

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A dedicated global hospitality sales and support team.

Cetis sales and service teams both initiate and respond to hundreds of daily inquiries. How do we do it? Virtually, via email, phone, and chat, as well as with direct in-person meetings through our dedicated Cetis in-country teams and channel partners globally. Some days it's a challenge, but because our hotel customers depend on us, we continue to make the infrastructure and personnel investments needed to ensure our mutual success. Click here to request assistance, or here to request a quotation for your next property renovation new construction project. We look forward to serving you.