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Cetis can help you update your guestroom phones to the latest styles.
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Cetis can help you upgrade your out-of-date hotel phones.  It's important that hotel guests have a positive experience and today's travelers have increasingly high standards, therefore something as small as having an out-of-date phone could negatively impact their stay, which in turn, could lead to a bad review. If, discolored, tangled cords, malfunctioning LED lamps, or worn buttons, describe your hotel phones then it's time to upgrade. Cetis can help! Cetis offers three globally recognized and trusted telephony brands, Teledex, TeleMatrix, and Scitec that provide the latest styles and features your guests will be looking for, such as USB charging ports, Bluetooth connectivity, patented OneTouch voice mail retrieval, programmable guest service keys plus much more. Click here to request information on updating your broken or out-of-date room phones or here to request a quotation.
Six signs that your room phones are out-of-date.  Hotel guests have increasingly rigorous standards when choosing a place to stay during travel. In fact, with the advent of alternative lodging options, today's traveler may have even higher expectations when they are choosing a hotel. Both business and personal travelers have come to expect that even the most inexpensive hotels should offer what they consider standard amenities like free wifi. Many also expect the guest room décor and technology to be as current as possible. Knowing this, most hotels have equipped their rooms with flat screen tvs, modern furniture, and updated appliances, but have often skipped updating the room phone. But room phones should also be viewed as a décor piece and updated just as often, if not more often than other in-room appliances. And because guest room phones are required for emergencies, enhance guest services, and provide a convenient communications tool for the guest that does not have (or chooses not to use) a cell phone, updating the room phone is good business. Yes, it may be tough to decide when is the right time to update the room phone, but hopefully 6 Signs Your Guest Room Phone is Out-Of-Date can help highlight early trouble signs, and help prevent guest complaints and dissatisfaction that could lead to decreased bookings. Click on the each sign below to read a quick summary:
Sign #1: Discoloration - Is your guest room telephone the oldest thing in the room? If not, does it still look like the oldest thing in the room? Sign #2: Tangled Cords - A dirty, discolored old room phone with a tangled handset cord is bound to lead to frustrated guests, and perhaps a failed inspection, and negative social reviews. Sign #3: Malfunctioning LED Lamps - Whether they stop lighting up completely, or stop turning off when the indicated feature is deactivated, a malfunctioning LED light in the guest room is an inconvenience to the guest as well as the hotel staff. Sign #4: Worn Buttons - Due to repeated use and cleaning, printed numerical buttons on a room phone may begin to wear over time. Sign #5: Faceplate Corrections or Edits - If the information is no longer correct or the faceplate has been defaced, your guest could be required to waste a trip down to the front desk with questions or complaints. Sign #6: Stains - Phones get spilled on, sneezed on, and even colored on by guests...which can cause them to stick out as one of the most unsanitary appliances in the room. You've probably updated the television sets in your rooms, but what about the guest phones?  Your guest rooms may be equipped with large flat-screen televisions designed to meet the needs of today's personal and business travelers, but what about your room phones? For all chain scale requirements, we recommend that you follow telephone brand standard guidelines, and also maintain an inventory of at least 10% spare phones (see chart). Click here to order your Teledex, TeleMatrix, or Scitec hotel phones.
Six signs that your guest room phone is out-of-date. Submitted by Adam McMullen, Assistant Marketing Manager, Cetis, Inc.  Sign #5: Faceplate Corrections and Edits - Having to make updates and edits to your guest room telephone faceplate is not a definite sign that your phone is out-of-date, however in my experience the two often go hand-in-hand. Most properties use the telephone faceplate to communicate information about the hotel and instructions on dialing out. If the information is no longer correct or the faceplate has been defaced, your guest could be required to waste a trip down to the front desk with questions or complaints. Click here to requests information on updating faceplates, and don’t forget to ask about the National Accounts Package that can get you free faceplates with a minimum order quantity of phones.
Six signs that your guest room phone is out-of-date. Submitted by Adam McMullen, Assistant Marketing Manager, Cetis, Inc.  Sign #4: Worn Buttons - Due to repeated use and cleaning, printed numerical buttons on a room phone may begin to wear over time. The 9 button, for example, typically incurs more wear because the guest is normally required to press “9” before every call. While most guests may intuitively know which is the 9 button, even if the number is worn off, worn buttons represent another sign that guests may negatively associate with a lack of room maintenance or cleanliness. Guests do expect amenities to be clean, and easy to use, so it’s important to recognize when phones are wearing out, and replace them immediately in order to maintain a positive guest experience. Click here to share information on your current phones and learn how to purchase spares, or upgrade to a newer phone model.
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