Cetis Hotel Phones
CETIS HOTEL PHONES
  • Home
  • Company
    • About
    • Advantage
    • Headquarters
  • Products
    • Brands
    • Portfolio
    • Design
    • Models >
      • Teledex
      • TeleMatrix
      • Scitec
    • Features >
      • OneTouch
      • Battery Backup
    • Data Sheets
    • Images
    • USB Charging
    • Videos
    • Faceplates
  • Solutions
    • Hospitality
    • Vertical
  • Quote
  • News
    • Blog
    • Press
    • Events
    • Industry
  • Support
    • Support Documents
    • Spares Replacements Form
    • Faceplate Support
    • Faceplate Worksheets
  • Download
  • Contact

Life Series.

2/17/2016

0 Comments

 
Welcome to Life Series. Following is Chapter 14 in our new Life Series blog, which explores the life story of Cetis Founder & CEO, Dr. Bing N. Sun.
Chapter 14 - Elephant In The Room.
Picture
Q: It's been said that relationships make or break the success of leaders. In fact, business relationships can be the proverbial elephant-in-the-room for rapid-growth startups that many leaders don't talk about.
A: Certainly, in our early days we did experience some staff turnover. People left for a variety of reasons, perhaps partially due to sales growth expectations and limited resources, but realistically, staff turnover can occur at any growth stage. Over the years, I've sought to maintain an open-door policy with staff, customers, and partners, which helps serve to anticipate and resolve change or conflict. 
Q: But success can also usher in new challenges. As you continued to gain market share, did competitors begin to recruit your salespeople?
A: Yes, because we had a well-trained, and effective sales team, some members were recruited by our competitors and left. I remember an occasion in our early years when one of our top salesmen submitted his resignation on a Friday. During a 3-hour meeting on Sunday, he told me that he was leaving to join a humanitarian organization, but on Monday morning I discovered that he was already employed by one of our competitors.
Q: How did you react?
A: I was so angry at the time that I vowed to myself to find a way to acquire the competitor that hired him, and then fire him!
Q: Did that ever happen?
A: Yes. And no. I did acquire the competitor a few years later, but chose to retain him as a trusted member of our new sales team.
Q: How did that work out?
A: Actually, several years later he left again to join another competitor, however, today, many of our other original sales, marketing, and support team members are still with the company serving in management roles.

​Read all 18 Life Series chapters.

Click on the chapter links below to follow this remarkable life story in sequence. Click here to submit your comments directly to Dr. Sun. Thanks for reading. We look forward to hearing from you.
Chapter 1 | Chapter 2 | Chapter 3 | Chapter 4 | Chapter 5 | Chapter 6 | Chapter 7 | Chapter 8 | Chapter 9 | Chapter 10 | Chapter 11| Chapter 12 | Chapter 13 | Chapter 14 | Chapter 15 | Chapter 16 | Chapter 17 | Chapter 18
0 Comments

Your comment will be posted after it is approved.


Leave a Reply.

    Archives

    December 2022
    September 2022
    June 2022
    May 2022
    April 2022
    March 2022
    November 2021
    October 2021
    September 2021
    August 2021
    July 2021
    June 2021
    May 2021
    April 2021
    March 2021
    February 2021
    January 2021
    December 2020
    November 2020
    October 2020
    September 2020
    August 2020
    July 2020
    June 2020
    May 2020
    April 2020
    March 2020
    February 2020
    January 2020
    December 2019
    November 2019
    October 2019
    September 2019
    August 2019
    July 2019
    June 2019
    May 2019
    April 2019
    March 2019
    February 2019
    January 2019
    December 2018
    November 2018
    October 2018
    September 2018
    August 2018
    July 2018
    June 2018
    May 2018
    April 2018
    March 2018
    February 2018
    January 2018
    December 2017
    November 2017
    October 2017
    September 2017
    August 2017
    July 2017
    June 2017
    May 2017
    April 2017
    March 2017
    February 2017
    January 2017
    December 2016
    November 2016
    October 2016
    September 2016
    August 2016
    July 2016
    June 2016
    May 2016
    April 2016
    March 2016
    February 2016
    January 2016
    December 2015
    November 2015
    October 2015
    September 2015

    Categories

    All
    2500 Series
    3100 Series
    3300 Series
    3500 Series
    9600 Series
    9700 Series
    AAHOA
    Aegis 08 Series
    Analog
    AutoSync
    Broadsoft
    Cetis Asia
    Cetis Headquarters
    Cetis History
    Cetis Mexico
    Cetis Middle East
    Cetis USA
    Channel Partner
    Color Inserts
    Crystal HD
    Crystal Plastic Faceplate
    Design
    Diamond Series
    D Series
    Emergency Series
    E Series
    Faceplates
    Global
    Guest Experience
    Guest Services Keys
    Healthcare
    HITEC
    I Series
    Lobby
    M Series
    NEC
    Nugget Series
    OneTouch
    Opal Series
    Out Of Date Hotel Phone
    Renovation
    Reseller
    Retro Series
    RMA
    Sales
    Scitec
    Spare Phones
    Support
    Teledex
    TeleMatrix
    The Advantage
    Tops Printing
    Trade Shows
    USB Charging
    USB Series
    VoIP
    Warranty

    RSS Feed


© 2023 Cetis, Inc. All rights reserved. Cetis®, Teledex®, TeleMatrix®, and Scitec® are trademarks or registered trademarks of Cetis, Inc. Product specifications and descriptions subject to change without notice. ​
Home
About
Terms
Contact

Powered by Cetis